CONTACT

Address: 1191 Budapest, Vak Bottyán utca 75. A-C KÖKI Shopping Center
Phone: +36307737773
E-mail: poker@miragepoker.hu
Player Protection HELPLINE: +3680205352

Persons under 18 are not allowed to participate in gambling activities.



Privacy policy



We have reviewed our activities related to the processing of personal data in accordance with the applicable rules and regulations of the new European Union General Data Protection Regulation (GDPR: General Data Protection Regulation), and we are committed to ensuring compliance with both this regulation and the relevant domestic laws.

 

Data Controller's Information and Contact Details

 

The operator of the website and the controller of the personal data provided on the website (hereinafter: Data Controller): Diamond King Játékszervező Kft. Diamond King Játékszervező Kft.
Contact details:
Postal address: 1131 Budapest, Nővér u. 72.
Email: poker@miragepoker.hu

We are committed to protecting the personal data of our website visitors, clients, partners, and all individuals, and we emphasize the importance of respecting their rights to informational self-determination. We treat personal data confidentially and take all necessary security, technical, and organizational measures to ensure their protection.

If you have any questions that are unclear based on this privacy notice, please contact us using the contact details above! We strive to respond to you as quickly as possible, but if the question requires more time for a thorough response, we will provide an answer within 15 days at the latest.

You may request information about the processing of your personal data at any time in writing (via email or by sending a letter to our postal address) or verbally (by phone). Please note that if you contact us by phone and your inquiry involves data processing (e.g., requesting the deletion of your data), we will need to identify you in order to verify whether you are entitled to make the request before we process it. If identification is not possible, we can only provide general information regarding data processing. Therefore, we recommend that you submit your inquiry or request in writing whenever possible.

 

Applicable Laws

We undertake to process personal data in accordance with the currently applicable laws, especially the following regulations:

 

Complaint Handling and Other Legal Remedies

We make every effort to ensure that the processing of personal data is in compliance with the applicable laws. If you believe that we have not complied or if you have any questions related to this, please contact us at the above contact details.

If you feel that your rights related to the protection of your personal data have been violated, and if the Data Controller does not cease the unlawful conduct despite your notification, you may contact the National Authority for Data Protection and Freedom of Information for further legal recourse at the following contact details:

Official name: National Authority for Data Protection and Freedom of Information (NAIH)
Postal address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c.
Phone number: +3613911400
Email: ugyfelszolgalat@naih.hu
Website: www.naih.hu

 

Data Managed on the Website

The public content of our website can be viewed by anyone without providing personal data, as it does not require registration or login.

In connection with visiting and using the website, we process the following data for the purposes and durations set out in this notice, and we ensure the exercise of rights related to data processing as follows:

 

Cookies Management

What is a cookie?
A cookie is a text file placed on the device you use to access the internet (such as a computer or smartphone) when you open and use our website. It typically contains information related to the connection between the web server and your device or information about the website's operation (such as a session identifier, which is a unique string of letters, numbers, and other characters; the time you accessed the website, etc.), and its content is occasionally read back by the web server while you browse the website or when you revisit it later.

The cookie content allows the website (server) to enhance the user experience and provide services on the website. For example, when shopping in an online store, cookies are typically used to distinguish and manage ongoing purchases (e.g., the current contents of your shopping cart). If the internet connection is interrupted during a purchase, the website can identify what products you placed in your cart and allow you to continue the purchase once the connection is restored.

Purpose of Data Processing
Identification of website users, distinguishing between them, identification of their current session, storing data provided during the session, and preventing data loss.

Scope of Data Processed
The cookies used on our website are functional cookies that support the operation of the website. These cookies contain the time of the website visit, the session identifier, and other information that can be interpreted by the website’s program code (such as numbers and character strings).

We do not transmit the information stored in functional cookies to third parties.

Duration of Data Processing
Some of the functional cookies on our website expire as soon as you leave the website or close the browser. Some additional functional cookies have a longer lifespan (up to 180 days), and our website can access their content only if you revisit the website from the same device and these cookies have not been deleted.

Exercise of Rights
Most internet browsers automatically allow the use of cookies. However, you can change this setting at any time, block or delete cookies. You can access the content of cookies stored on your device at any time to review, check, or delete them.

The management, disabling, or deletion of cookies can generally be done through the settings of most internet browsers, typically in the submenu for security, privacy, or data protection settings under the name "cookies."

Please note that if you disable or do not accept cookies, certain functions on the website may not work, or they may be unavailable.

For more information on managing cookies, consult the help section of your browser or click on the following links to learn more: Internet Explorer, Chrome, Mozilla Firefox, Edge.

 

Google Analytics Service

We use the Google Analytics service to analyze, measure, and track the traffic and performance of our website. The information collected from the website is automatically sent to Google, but it does not contain (nor can it contain!) any personal data. The collected and transmitted information is not intended for identifying website visitors but only for distinguishing between different sessions as statistical data. You can read more about Google Analytics data processing by clicking here.

Purpose of Data Processing
To measure the performance of the website, to create statistics on its usage, and to distinguish between the visitors and sessions.

Types of Data Processed
The Google Analytics service uses cookies to measure the website's performance and create usage statistics. These cookies contain information that can be interpreted by the service, consisting of unique character strings made up of letters, numbers, and other symbols.

Data Retention Period
The cookies used by the Google Analytics service have different validity periods. Some cookies expire when you close the page in your browser, while others may expire within a very short period (e.g., 1 minute) or a much longer period (e.g., 24 hours or even 2 years). However, Google Analytics and our website can only access the content of these long-term cookies if you visit our website again from the same device and haven't deleted these cookies in the meantime.

Rights Enforcement
If you do not want the Google Analytics service to collect data about your visit to the website, you can disable it by installing and using a program designed for this purpose. You can find more information about the browser plugin that disables Google Analytics data collection here, and you can download and install it from here.
You can also disable the use of cookies, including the ones used by Google Analytics. You can access, view, and delete the content of cookies stored on your device at any time.

 

Facebook Pixel (Facebook képpont)

Facebook Pixel is a code that helps the website owner display personalized offers and ads to website visitors on Facebook through the Facebook marketing service. By using this remarketing tracking code, Facebook can effectively display targeted ads to interested users (target audience) and provide statistical data about website visitors to the website owner. The Facebook Pixel also uses cookies for its operation.

You can find more information about Facebook's data processing, cookie handling, and the use of Facebook Pixel here:

https://www.facebook.com/about/privacy
https://www.facebook.com/policies/cookies/

Purpose of Data Processing
To distinguish between visitors and sessions, and to display personalized offers and ads to them on their Facebook page.

Types of Data Processed
Cookies used by the Facebook Pixel contain information that can be interpreted by the service, consisting of unique character strings made up of letters, numbers, and other symbols.

Data Retention Period
The cookies used by the Facebook Pixel generally have a validity period of 90-120 minutes. The content of the cookies can only be accessed by our website and Facebook if you visit the website again from the same device and haven’t deleted the cookies in the meantime.

Rights Enforcement
You can also disable the use of cookies, including those used by Facebook Pixel. You can access, view, and delete the content of cookies stored on your device at any time.

 

Data Processing for Contacting Us

You can contact us through any of our contact options listed on the website or by using the message form provided for this purpose. The personal data provided during contact will only be used for communication with you and will not be forwarded.

Purpose of Data Processing
To contact the interested party.

Legal Basis for Data Processing
The data processing is based on your voluntary consent when requesting information, in accordance with the EU General Data Protection Regulation (GDPR) and Act CXII of 2011 on Informational Self-Determination and Freedom of Information (Infotv.).

Types of Data Processed
When sending a message through the contact form, we process the following data:

  • Name
  • Email address
  • Phone number

If you contact us through any other contact option, we process the data voluntarily provided by you, including:

  • Name
  • Email address
  • Phone number
  • Address (postal address)

Data Retention Period
We retain your personal data for different periods depending on the nature of the contact. After providing the necessary information, we will not retain it unless it is legally required for the verification of the contact or the subject of the contact is subject to legal enforcement, in which case we may keep it for up to 5 years.

Rights Enforcement
You can request information about the processing of your data at any time using the contact details provided.
You may also request the correction of your data if you find that it was provided incorrectly or recorded inaccurately or incompletely.
You can request the deletion of your data, and we will comply with your request without delay unless there is a legal obstacle, in which case we will inform you of the reasons for the refusal.
 

Who Can Access the Data?
Only our employees are authorized to access the data you provide.

 

Data Processing During Orders

Our website offers the ability to order our services. Our customers can be both individuals and legal entities (companies, businesses, institutions). Since company contact data may also include information suitable for identifying a natural person (e.g., the name in the email address prefix), which qualifies as personal data, we ensure the security and legality of the data processing in these cases as well.

Purpose of Data Processing
To fulfill the order, provide the service, and maintain customer contact.

Legal Basis for Data Processing
The data processing is based on your voluntary consent and is carried out in accordance with the EU General Data Protection Regulation (GDPR), Act CXII of 2011 on Informational Self-Determination and Freedom of Information (Infotv.), Act CVIII of 2001 on Electronic Commerce Services and Information Society Services, Act V of 2013 on the Civil Code, Act CL of 2017 on the Rules of Taxation, and Act C of 2000 on Accounting.

Types of Data Processed
The following data is processed for identifying customers, maintaining contact, confirming the legality of the contract, and issuing invoices and other financial documents:

  • Name (of the customer or the contact person, or the authorized representative)
  • Address (head office, billing address, postal address)
  • Tax identification number
  • Email address
  • Phone number

Data Retention Period
The retention period for financial documents related to service delivery (e.g., invoices) is up to 8 years to ensure tax compliance. After this period, the documents will be deleted or disposed of securely.

Rights Enforcement
You can request information about the processing of your data at any time using the contact details provided.
You may also request the correction of your data if you notice any inaccuracies or incomplete entries.
You can request the deletion of your data, and we will comply with your request unless there are legal obstacles, in which case we will inform you of the reason for the refusal.

Data Transfer
To fulfill the service, financial documents (invoices) are shared with our accounting service provider for data processing purposes. We also share data with the National Tax and Customs Administration in accordance with legal obligations.

Who Can Access the Data?
Only our employees are authorized to access the personal data provided during the order. Financial documents are shared with our contracted accounting service provider, and may also be accessed by public authorities such as the National Tax and Customs Administration for legal compliance.

 

Data Processing

The IT infrastructure for the operation of our website is provided by our contracted service provider. The data managed on the website is stored within the European Union, at our contracted partner's location.

Data Processor's Name: Hetzner Online GmbH
Data Processor's Address: Industriestr. 25 91710 Gunzenhausen, Germany
Data Processor's Phone Number: +49 (0)9831 505-0
Data Processor's Email Address: info@hetzner.com

 

Data Security

To ensure the security of the personal data we process, we take all necessary technical and organizational measures to protect the data against accidental deletion (destruction), unauthorized use, or modification. Access to data managed in our IT systems is allowed only to our employees, through a system of authorization.

With these measures, we ensure that unauthorized persons cannot access, disclose, transmit, modify, or delete the data.

 

Data Transfer

We do not share your personal data with anyone who is not authorized to access it. We will only transfer your data to a third party if you have given your prior consent. The exception to this is when the law requires us to transfer the data, such as the transfer of financial document content (e.g., invoices) to the National Tax and Customs Administration for compliance purposes, or when we are required to provide data to an authority (e.g., police, prosecutor's office, court) upon their official request during an investigation. In such cases, we are obligated to transfer the necessary data. No additional consent from you is required, as this is part of our legal duties.

 

Review and Accessibility of the Data Protection Notice

We reserve the right to review and modify this notice if necessary, particularly in response to changes in relevant laws, our data processing activities, or the technology applied. If a modification affects the personal data processed based on your voluntary consent, we will inform you promptly, and the further processing of your personal data will be suspended until we receive your renewed consent.

The most current version of the Data Protection Notice is always available here on the website, publicly accessible.

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